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Delivery Information

Handling Time

We aim to process your order within 7 business days of receipt. All shipping times are dependent on product availability.

Payment

Product prices listed are subject to change without advanced notice. We accept payment via Paypal, credit card or direct bank transfer. All orders must be paid in advance.

Shipping Origin

Orders will be shipped from Hong Kong.

Shipping Fee

Hong Kong Local Delivery
All orders are sent via local courier network. For amount less than HKD400, the shipping fee is HKD30 per transaction. For amount more than or equal to HKD400, the shipping fee will be free.

Overseas Delivery
All orders are sent via post service provided by Hong Kong Post or SF Express, Shipping fee and duration depend on delivery location.

Representation of Goods

All photos are for reference only. Hand made or assembled items are unique pieces and may vary slightly in color and size from each lot based on stock availability.
We reserve the right to change this policy at any time without prior notice.

In case of any dispute, the decision of Wah Fong Tea Company Ltd. shall be final.

Incorrect Address

All orders will be sent to a verified address. PO Box address is not accepted. Orders returned to us or lost during delivery due to incorrect or missing address information are non-refundable. Additional charges will apply to re-ship the items to the correct address.

Secure payment

Data confidentiality

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WORLDWIDE SHIPPING

Free local shipping on orders over HK$400

Customer Service

+852 6792 8891